Quick Fix: AOL Password Reset Not Working

Have you forgotten your AOL’s password? Want to know how to recover the password? Trying to reset the password but facing AOL Password Reset Not Working issue? If yes, then you need not to worry about it. This blog will assist you. In this blog, we are going to discuss how to fix the AOL password reset issue. Keep on reading the blog to recover the forgotten password. In this blog, we have described the step-by-step procedure to recover the forgotten password of an AOL account. Let’s understand the procedure of password reset.

 


Reasons for AOL password reset not working

Before moving forward with the troubleshooting guides, let’s discuss the possible reasons behind the occurrence of the AOL password reset not working:

  • You are trying to login into your AOL account from a different system.
  • Presence of cache or cookies on the browser.
  • You are trying to send spam emails from your AOL mail.
  • Your AOL account got hacked.

Procedure to reset AOL password

You can reset your AOL password by sending the verification code on your mobile number or by sending the verification code on your email or you can reset the password by verifying your account security questions. Let’s discuss all the methods one by one.

Method 1: by sending the verification code on the mobile number

Follow the below-mentioned steps to reset your AOL account password:

  • First of all, you need to go to the AOL sign-in page.
  • Then, you need to enter the username in the required field.
  • After that, click on the next button.
  • Then, click on “I forgot my password”.
  • Next, AOL will ask for verification before resetting the password.
  • Now, you need to enter the missing digits of your mobile number and click on the submit button. Please enter your AOL registered mobile number.
  • Thereafter, click on the yes button and then click on “send me a verification code” to get the verification code through SMS or click on “call me with a verification code” to get the verification code on the phone call.
  • Further, enter the verification code and click on submit button.
  • Now, you will receive a pop-up message, click on “create a new password” button.
  • Enter the new password twice for confirmation.
  • After that, click on the continue button and then click on the “ok, got it” button.

Method 2: by sending the verification code by email

If you don’t have a recovery phone number then use this method. 

  • When you see a pop-up message saying “do you have access to this email”, click on the “yes, send me a verification code”.
  • Now, you need to login into your recovery email account. 
  • After that, open the message that you received for the AOL password recovery.
  • Next, return to the browsing window and enter the verification code in the required field.
  • Thereafter, click on the continue button.
  • After entering the correct code you will see a success message.
  • Then, click on the “create a new password” option.
  • Enter the new password twice in the required fields and click on the continue button.
  • Finally, click on the “ok, got it” button.

Method 3: by verifying the account security questions

To verify your account security questions and profile information, you need to follow the below-mentioned steps:

  • First of all, you need to enter the answer to your account security question and then click on verify.
  • After entering your name, date of birth, zip code, or other information, you need to click on the continue button.
  • You will be asked to verify more information. Enter all the required details and click on the continue button.
  • After verification, you will see a success message. Now, you need to click on the “create a new password” button.
  • Enter the new password twice and click on the continue button.
  • Finally, click on the “ok, got it” button to finish the process.

Hopefully, by following all the on-screen instructions you can fix the AOL Password Reset Not Working issue easily. However, if you are facing any trouble, please contact our technical experts.

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